What we handle

Support across the parcel journey

Practical help from your local branch, connected to Valmo's courier delivery network.

Intake

Parcel handling

Standard parcel intake and careful handling at the local branch before onward distribution through the network.

Dispatch

Hub coordination

Local assistance with hub handoffs and dispatch questions so each parcel moves to the right next step.

Support

Recipient inquiries

Direct answers for recipients and senders who need to confirm delivery information with their neighborhood branch.

How it works

From intake to handoff

01

Parcel intake

The local branch receives the parcel and records its standard details before it enters the network.

02

Network routing

The parcel is routed through Valmo's courier delivery network toward its next distribution point.

03

Partner communication

Your local partner stays available to answer questions and coordinate handoffs directly.